Gambling is entertainment, not a way to earn money. At 8yyy, we take player welfare seriously — for everyone using the platform, whether you are following Pakistan cricket or PSL matches, playing live casino or spinning the reels. This page explains the tools, resources and steps available to help you stay in control.
Player Protection Tools
Every registered player on 8yyy has free, immediate access to these responsible gambling features. You do not need to explain why you want to use them — just contact support or access them through your account settings.
Set a maximum amount you can deposit into your 8yyy account within a daily, weekly or monthly period. Once your limit is reached, no further deposits are accepted until the limit period resets — or you request a reduction, which takes effect immediately.
Cap the maximum net amount you are permitted to lose within any defined period. If you reach your loss limit, further wagering is suspended for the remainder of that period. This is one of the most effective tools for keeping gambling expenditure within a pre-decided budget.
Set a maximum total stake amount per session, day, week or month. Unlike deposit limits, wager limits apply to the amount you are betting — not just the amount transferred into your account. Useful if your account holds a significant balance.
Receive an on-screen notification after a set period of continuous gaming activity — for example, after 30 minutes, 1 hour or 2 hours. This keeps you aware of how long you have been playing and gives you a natural pause point to step back and reassess.
Take a short break from 8yyy by temporarily suspending your account for a defined period — typically 24 hours, 7 days or 30 days. During a cooling-off period, you cannot log in, deposit or place wagers. The break can give you space to reflect without full self-exclusion.
Permanently or indefinitely exclude yourself from the 8yyy platform. Self-exclusion is irreversible for the duration of the exclusion period and takes effect promptly once confirmed. All pending withdrawals of real-money balances are processed; bonus balances are forfeited. This is the strongest protective measure we offer.
Know the Signs
Problem gambling can develop gradually. Many people do not realise there is a pattern until it has already affected their finances, relationships or wellbeing. The following are commonly recognised warning signs. If several of these describe your recent experience with gambling, we encourage you to use the tools above or reach out for support.
Reflect on Your Habits
Read through each of the questions below honestly. This is a reflective tool — not a clinical test. If you find yourself answering "Yes" to several of these, it may be worth taking a break or speaking to a professional support service.
Get Support
If gambling has become a problem, professional support is available. The organisations below are widely recognised sources of gambling support. 8yyy is not affiliated with any of them and cannot guarantee their service availability — we list them here as a reference point only.
GamCare is a leading provider of information, advice and support for anyone affected by problem gambling. Based in the UK, it offers a confidential national helpline and online chat service accessible internationally. Website: gamcare.org.uk
Gamblers Anonymous is an international mutual-support fellowship for people with gambling problems. It operates on a 12-step programme model and has chapters in many countries. Members support one another through shared experience without professional clinical involvement. Website: gamblersanonymous.org
BeGambleAware is a UK-based charity working to promote responsible gambling and reduce gambling-related harm. It offers online self-assessment tools, information resources and referrals to treatment services. Available in English. Website: begambleaware.org
Our own 24/7 support team (as provided by operator) can activate any responsible gambling tool on your account immediately — deposit limits, loss limits, cooling-off periods or self-exclusion. They can also direct you to professional help resources. This is a non-judgmental service.
Email: [email protected]
For Pakistani users experiencing mental health distress related to gambling, the Umang helpline (0317-4288665, as available) provides counselling services in Pakistan. Additionally, most major hospitals in Karachi, Lahore and Islamabad have psychiatry or counselling departments. Please contact them directly for current availability.
Sometimes the most immediate support comes from trusted family members or friends. If you are comfortable, speaking openly with someone you trust in Karachi, Lahore, Islamabad or your city can be a meaningful first step. Acknowledging a problem to someone close is often the hardest — and most important — part of seeking help.
Our Commitment
Responsible gambling at 8yyy is not a separate department — it is woven into every part of how the platform is designed and operated. We are committed to making player protection tools easy to find and easy to use, to ensuring that our content does not glamourise problem gambling behaviour, and to treating every request for a limit or exclusion with the seriousness it deserves.
We are also transparent about the reality for Pakistani users. Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. 8yyy does not claim to be licensed by any Pakistani government body. We do not encourage users to break local law. We present gambling information in English for adults who choose to make their own informed decisions — and we make it as easy as possible to step back from gambling if it ever stops being a source of enjoyment.
The following steps are embedded in the 8yyy platform experience to reinforce responsible gambling as the norm, not the exception:
Every new user is required to confirm they are 18 or above (or the applicable minimum age) before creating an account. KYC verification backs this up with documentary proof before withdrawals are processed.
Session time reminders alert players after continuous play. Notifications are also triggered when a user's deposit or loss activity approaches a limit they have set.
All slot and casino game listings on 8yyy display Return to Player (RTP) percentages and house edge information clearly. Understanding the mathematics of gambling is a core part of informed play.
Once a self-exclusion request is confirmed, 8yyy does not contact the excluded user with promotional material, bonus offers or re-engagement campaigns for the duration of the exclusion period.
We maintain strict controls to prevent minors from accessing the platform. Any account found to belong to a minor is suspended immediately, transactions voided and the case handled in line with applicable legal obligations.
Our responsible gambling policies and tools are reviewed periodically to reflect developments in responsible gambling best practice and applicable regulatory guidance in the operator's licensing jurisdiction.
To request self-exclusion from 8yyy, contact our support team. All requests are treated with complete confidentiality and processed promptly. You do not need to give a reason.
Email addresses are displayed as plain text only. Please copy the address and use your email client to send a message.
Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. 8yyy does not claim government licensing, PTA approval or endorsement by any Pakistani institution. Users must assess their own legal obligations. This page is informational only — not legal advice.
The Basics
Now that you are familiar with the responsible gambling tools and resources available on 8yyy, you can navigate the platform with confidence. If you have further questions, our FAQ has detailed answers — or visit the homepage to start exploring.